Your order will be shipped via a 3 party courier. We charge a flat rate for shipping and if the actual cost of shipping varies from the flat rate we will neither refund the surplus or require the shortage. We do not automatically include insurance on the shipping of your order. If you desire insurance on the shipping of your order you must contact Brothers Outdoors prior to your order confirmation.
Brothers Outdoors is NOT responsible for any delays, complications, lost packages or any other kind of inconveniences arising from a 3rd party courier.
Return & Refund Policy
Thanks for shopping with Brothers Outdoors.
If you are not entirely satisfied with your purchase, we're here to help.
You have 14 calendar days to return an item from the date it was purchased.
Brothers Outdoors does not accept returns, exchanges or refunds on any compound bow, long bow, traditional bow, crossbow, fishing bow, or any other variant of a bow. This policy is enforced for the safety of everyone.
To be eligible for a return your item must be:
Unused and in the same condition that you received it.
Your item must be in the original manufacturer packaging.
Must present a proof of purchase or order number
No Returns, Refunds, or Exchanges on ammunition sales and any pre-owned and used items.
Once your item is received it will undergo an inspection and you will be notified if your request has been approved or denied.
If your return is approved, we will initiate a refund to your original method of payment.You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping for Returned Items
You will be responsible for paying any and all shipping costs associated with returning your item. Shipping costs are nonrefundable and you will not and may not hold brothers outdoors responsible if any or all of your items are lost or damaged during shipping. You are responsible for shipping insurance if you want it.
If you have any questions on how to return your item to us, contact us